How a Bank Added Hundreds of Customer Reviews

Customer Reviews are critical for small businesses. Customers look at online reviews and part of Google search engine algorithm for local search is dependent on reviews. You might not realize that it isn’t just star rating (that is certainly important), but consistent fresh reviews and prompt responses make a big difference.

In the wake of the 2008 financial crisis, major banks and financial institutions turned to the government for a financial Bailout. That was NOT the case with Central Bank of Utah. Central Bank relied on their reserves and remained stable through the crisis. Central Bank is one of Utah Counties oldest and most trusted Banks in the Valley.

The software that Sonic Local uses has been a great success for Central Bank. As a bank with 11 locations and 220+ employees, this software provided a way for them to manage and maintain online presence tools across all their locations seamlessly. The tool provided a way for them to create an online review campaign that generated over 400 reviews in less than a months time.

We love hearing about their success because of course our customer’s success is our success! We wish them all the best and can’t wait to see what happens when all 11 locations are booming!