Google isn't the only place where customers find your local business. Your online presence includes text search, voice search, maps, mobile apps, websites, online reviews, niche sites, business listings, Facebook pages and other social media. All of these are integrated and used to determine your reputation.
There is no simple guide to getting your business found by customers. It takes a consistent optimization effort. Most businesses are making mistakes that cause them to lose customers to their competition. If you want to know what why you aren't getting customers, then we can review your local business and tell you exactly what you need to do to get more leads.